Below you will find the average delivery time for all our packages:

• Once an order is placed, we take 1 - 3 working days to process the order. During the week it takes one working day, but if you order on a Friday evening or at the weekend it may take a little longer.
  
• Once your order has been processed, it will be dispatched and delivery takes an average of 8 - 12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.

Placing an order

The ordering process at Olivia Treasures is as simple as possible. First, you need to go to the product page and add the item you want to your shopping basket. To do this, click on the black "Add to basket" button.

Here it is important to check that you have selected the correct variants. If everything is in order, click on the "Proceed to checkout" box. On the information page, you will need to enter the correct address details. Make sure that all the information is correct. When this information is filled in correctly, you can click on the "Continue to shipping" button.

On the "Dispatch" page, you have the opportunity to check the address data you have entered. Please note that every shipment is sent completely free of charge. As a token of our appreciation to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking on the "Proceed to payment" box.

In the payment options, you have the choice between different payment methods. At oliviatreasures.uk, all payment options are SSL-encrypted, which means you can always rely on a secure payment environment:

• Credit card (AMEX, Mastercard, Maestro, Visa)
• PayPal
• EPS
• Instant Bank Transfer

Once you have selected the correct payment method, you will need to click on the "Complete Order" box and you will be redirected to your chosen payment provider. Follow the instructions on that page to complete your order. In the unlikely event that you have any problems with your order, you can always contact us.

Shipping costs

We cover the shipping costs for every order. All of our products are delivered to your door 100% free of charge. There is also no minimum order quantity required.

Shipping your order

Have you found the perfect look or accessory on our website? Then you will want to enjoy it as soon as possible! That is why we ensure your order is processed and dispatched as quickly as possible.

To ensure that we can charge fair prices for our products, we have chosen to collect parcels in large quantities and ship them all at once once we have reached our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.

Please note: Like many other online shops, we are very busy and there may be delays due to the COVID-19 situation. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To ensure your order is dispatched today, please contact us by email. Our service team will be happy to advise you on the right solution.